Delete Your Sanātana Account
Request permanent deletion of your Sanātana account and all the data connected to it.
App: Sanātana · Developer: Tappect · Package: com.tappect.sanatana
Two ways to request deletion
Deleting from inside the app is the fastest route. If you cannot open the app, email us instead — both routes lead to the same deletion process.
Delete inside the app
Open Sanātana and go to:
Settings → Account & Data → Delete Account
You will be asked to confirm twice and to type DELETE. Your request is recorded immediately and you are signed out.
Email your request
Send us an email from the address you use to sign in to Sanātana and we will record the deletion request for you.
Email a deletion requestOr write to hello@tappect.com yourself.
What to include in your email
So we can identify your account and confirm the request is genuine, please include:
- The email address of your Sanātana account — the one you signed up with, or the Google / Apple account you use to sign in.
- Send it from that address if you can. It is the quickest way for us to verify ownership. If you no longer have access to it, tell us and we will ask for other details instead.
- The platform you used — Android or iOS.
- Subject line: Sanātana Account Deletion Request — this routes your message correctly.
Send to: hello@tappect.com
We reply within: 30 days, usually much sooner.
We only use the details in your email to verify and action the deletion request.
What gets deleted
Deleting your account removes your Sanātana account and the data stored against it, including:
- Profile and personal information — Your account email, chosen deity, date of birth, spiritual goals and language preference
- Sadhana and japa logs — Daily sadhana records, japa sessions and japa statistics
- Meditation history — Meditation sessions and accumulated meditation statistics
- Diya lamp progress — Diya state, offerings and fuel history
- Achievements and streaks — Unlocked achievements and streak counters
- Favourites — Verses, mantras and teachings you saved
- Reading history — Sacred texts and verses you have read
- Vrats, sankalpas and custom mantras — Vrat logs, sankalpa commitments and any mantras you created
- Gyan Path progress — Lesson progress and quiz attempts
- Activity logs — In-app activity records tied to your account
Once deletion completes, this data cannot be recovered and your account can no longer be used to sign in.
The 30-day grace period
Deletion is not instant. When a request is received, your account is marked for deletion and scheduled for permanent removal 30 days later. You are signed out straight away.
This window exists so an accidental or regretted request can still be undone.
Changed your mind? Email hello@tappect.com from your account email address before the 30 days are up and ask us to cancel the request. We will cancel it and your data stays intact. After the 30 days have passed the deletion is permanent and cannot be reversed.
What is kept after deletion
We keep as little as possible. After deletion completes:
- Encrypted backups may still contain your data for a short period until they age out. They are not used to restore your account and are deleted within 90 days.
- Anonymised and aggregated usage statistics may remain. These contain no information that identifies you and cannot be linked back to your account.
- Records we are legally required to keep — for example, purchase and billing records. Those are held by Google Play or the Apple App Store rather than by us, and their own retention rules apply.
Nothing else is kept. We do not retain a separate copy of your profile or your spiritual practice history.
For the full picture, see the Sanātana Privacy Policy.
Want a copy of your data first?
Your sadhana history cannot be restored after deletion. If you would like to keep a copy, export it before you delete:
Settings → Account & Data → Export Data to JSON
You can copy the export to your clipboard or save and share it as a .json file. If you can no longer open the app, ask for a copy of your data in the same email — we can send it before the deletion is processed.
Questions
If anything here is unclear, or you are unsure whether a request went through, get in touch and we will confirm the status of your account.
Email: hello@tappect.com
Subject Line: Sanātana Account Deletion Request
Developer: Tappect
App Identifier: com.tappect.sanatana
Sanātana App
Your spiritual companion for daily practices, wisdom, and growth
Developed with care by Tappect