Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Tappect. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
Tappect ("we", "our", or "us") operates the website tappect.com and provides software development services. This policy applies to all users of our website and clients of our services.
2. Information We Collect
2.1 Information You Provide
When you contact us or use our services, we may collect:
- Name and contact information (email, phone number)
- Company name and project details
- Payment and billing information
- Communications with us (emails, meeting notes, feedback)
- Project requirements and technical specifications
2.2 Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Analytics data (through services like Google Analytics)
3. How We Use Your Information
We use the information we collect to:
- Provide and deliver our software development services
- Respond to your inquiries and communicate with you
- Process payments and send invoices
- Improve our website and services
- Send project updates and important notices
- Comply with legal obligations
- Analyze usage patterns to enhance user experience
We will never sell your personal information to third parties. We only share your data as necessary to provide our services or as required by law.
4. Data Sharing and Third Parties
We may share your information with:
- Service Providers: Companies that help us deliver our services (hosting providers, payment processors, analytics services)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We ensure that any third parties we work with maintain appropriate security measures and only use your data for the purposes we specify.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure development practices and code reviews
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Object: Object to processing of your personal data
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us at hello@tappect.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:
- The nature of the data and services provided
- Legal and regulatory requirements
- Business and operational needs
- Contractual obligations
When data is no longer needed, we securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: hello@tappect.com
Company: Tappect
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
Want to learn more about how we protect your data during development?
See How We Work